Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact us within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that mishap sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
- Items can be returned for store credit only, issued in the form of a gift card code sent via email or text. We will also happily exchange your returned item for a different product or size.
- All returns must be received within 10 business days from the date you receive your order.
- Anything purchased at a discounted price or from our sale tab is FINAL SALE and is not eligible for return. This includes any promotional sales items, our sale category, and any flash sale items.
- Returned items must remain un-washed and unworn, with tags still attached if applicable.
- Please allow our team 5-7 business days to process your return once it is received.
- Returns & Exchanges can be mailed to 3776 Holland Rd. Scottsville, Ky 42164, addressed to Shop Southern Boutique
- Please contact us via email for any additional questions or by phone.
- (270)791-3447 (feel free to text with any questions)